By accessing or using the services provided by Exclusive Drive Inc (“we,” “our,” or “us”), you agree to be legally bound by these Terms and Conditions. If you do not accept these terms, please do not use our website or services.
Exclusive Drive Inc offers premium chauffeur and private transportation services within Chicago and surrounding areas, including:
Airport transfers
Hourly chauffeur hire
Corporate and executive transport
Special events and private bookings
You must be at least 18 years old and legally capable of entering binding agreements. You represent and warrant that all information provided is accurate and complete.
All bookings must be made via our website, phone, or authorized partners.
Full payment or a deposit may be required at the time of booking.
Accepted methods: major credit/debit cards and approved digital payments.
Prices may vary based on distance, time, vehicle class, or extra services.
Full refund for cancellations made at least 24 hours before pickup.
Partial/full fees may apply for cancellations within 24 hours.
No refunds for no-shows (when the customer is not present at pickup).
Passengers must treat our drivers and vehicles with respect. We reserve the right to:
Refuse service to individuals under the influence or behaving aggressively.
Charge for any damages caused during the ride.
Terminate the ride if the driver’s safety is at risk.
We are not liable for delays caused by traffic, weather, road conditions, breakdowns, or force majeure. Our liability is limited to the amount paid for the scheduled ride.
All vehicles are insured in compliance with state and federal transportation laws, including commercial liability and driver background checks.
We collect and store your information solely to provide our services. We do not sell or share your data unless required by law. See our Privacy Policy for full details.
Exclusive Drive Inc reserves the right to update these Terms at any time. Updates become effective immediately upon posting on our website.
These Terms are governed by the laws of the State of Illinois. Any disputes will be handled in the courts of Cook County, IL.