From Customers:

• Full Name
• Contact Details (Phone, Email, Address)
• Pickup and Drop-off Locations
• Payment Information (processed securely via third-party providers)
• Trip History
• Device/Browser information (via cookies)

From Drivers:

• Full Name
• Contact Information
• Driver’s License and ID Documents
• Background Check Information
• Vehicle Registration and Insurance
• Availability and Schedule
• Trip and Earnings Records

• Provide and manage chauffeur services
• Communicate regarding bookings or support
• Process payments securely
• Improve services and website functionality
• Ensure safety and legal compliance
• Prevent fraud and build trust
• Send promotions or updates (only with your consent)

We do not sell your personal information. We may share it with:

• Payment Processors (for secure transactions)
• Customer Support Tools (for resolving issues)
• Law Enforcement or Authorities (if legally required)
• Marketing Platforms (only with your consent)

All third parties must keep your data confidential and use it only for the intended purpose.

We retain data only as long as necessary for:

• Service delivery and legal compliance
• Resolving disputes
• Enforcing agreements

You may request data deletion by contacting us.

• Access your personal data
• Request corrections or updates
• Request deletion (subject to legal obligations)
• Opt out of marketing communications

Email: privacy@exclusivedriveinc.com

• SSL encryption
• Secure servers & access controls
• Employee and driver background checks
• Regular security audits

No system is entirely immune. By using our service, you accept this risk.

We use cookies and tracking (e.g., Google Analytics) to:

• Understand user behavior
• Improve site performance
• Personalize user experience

You can disable cookies via your browser settings.

Our services are not for individuals under 18. We do not knowingly collect their data. If identified, such data will be deleted.

This policy may be updated periodically. Updates will be posted with the new effective date.

• Email: privacy@exclusivedriveinc.com
• Phone: +1 (773) 331-9418
• Address: Exclusive Drive Inc, Chicago, IL, USA